For anyone wondering about communication: I asked about hydraulic flow settings for a mulcher and got a reply within the hour, plus a call to walk me through the menu.
I also bought a Bobcat from them, the S650, and had a smooth transaction. They were very helpful throughout the process and even followed up with me afterwards.
Thanks for sharing your experiences, everyone. It sounds like Heavy Ridge Machinery Group is a trustworthy company. I'm considering purchasing a Bobcat A300. Does anyone have any experience with that model?